Frequently Asked Questions
Q: How do i make a purchase
A: You look at what you like and purchase it directly in the online shop. We will get in touch with you to sort out the shipping. As soon as your funds have arrived we send your artistry on its way. We will sort out a nail to nail insurance of up to 100.000.000,- EUR so your delivery is safe at all times.
Q: Are there more paintings than the ones in the shop?
A: Yes we have more paintings and more artists, we simply don't offer them all at once, also some of the paintings we show can not be purchased at all.
ARTISTS & SUBMISSIONS
Q: Will you consider my artwork
A: You may send us all the details and up to five fotos (min. 900x900px and 300 DPI) to preview. There is a fee of € 25,- per picture you send. If the first badge of images you have sent was rejected by AtKinsky, you may resend 5 new images for free 6 months later. Paying to have your art reviewed does not guarantee that it will be represented in atKinsky die Sammlung Kinsky. (price is incl. vat)
Häufig gestellte Fragen
Q: Wie mache ich einen Kauf?
A: Sie schauen, was Sie mögen und kaufen es direkt im Online-Shop. Wir werden uns mit Ihnen in Verbindung setzen, um den Versand zu klären. Sobald Ihr Geld angekommen ist, schicken wir Ihre Kunst auf den Weg. Wir werden eine Nagelversicherung von bis zu 100.000.000, - EUR abschließen, damit Ihre Lieferung jederzeit sicher ist.
F: Gibt es mehr Gemälde als die im Laden?
A: Ja, wir haben mehr Bilder und mehr Künstler, wir bieten sie einfach nicht auf einmal an, auch einige der Bilder, die wir zeigen, können nicht gekauft werden.
Künstler und Bewerbungen:
Q: Wirst du über meine Kunstwerke nachdenken?
A: Sie können uns alle Details und bis zu fünf Fotos (min. 900x900px und 300 DPI) zur Vorschau schicken. Es gibt eine Gebühr von € 25, - pro Bild, das Sie senden. Wenn die erste Runde gesendeter Bilder von AtKinsky abgelehnt wurde, können Sie 5 Monate später kostenlos 5 neue Bilder senden. Wenn Sie dafür bezahlen, dass Ihre Kunst revidiert wird, garantiert das nicht, dass es in Kinsky die Sammlung Kinsky gezeigt wird. (Preis ist inkl. MwSt.)
AtKinsky die Sammlung Kinsky
Owner: Karl Maria Kinsky
C.den Sureda 41 1
07680 Porto Cristo
Tel: +34 685 407 513
Mail:info (at) atkinsky.com
Reg. No. Y5235639W
For the purpose of the Data Protection Act 1998 (the Act), and the General Data Protection Regulations, the Data Controller is AtKinsky, NIE: Y5235639W C/Sureda 41 1, 07680 Manacor, Baleares, Spain
By visiting this website, you consent to the collection and use of your Personal Data as described herein. If you do not agree with the terms set out herein, please do not visit this website.
Information we may collect from you
We may collect and process the following data about you:
Information you give us. You may give us information about you by filling in forms on atKinsky.com (our site) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our service, search for a product, place an order on our site, make a reservation through our site or when you report a problem with our site. The information you give us may include your name, address, date of birth, e-mail address and phone number, and chosen passwords.
Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:
Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; order information; previous orders; reservations history; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
Purpose of Processing Personal Data
All information collected from you is used for providing our business service to you and ensuring access to, and the use of, our website. The information may be used for such other purposes as communication with you, customised content for you, and to improve our website and service to you by analysing how users navigate and use the website.
Use of your Information
We use information held about you in the following ways:
Information you give to us. We will use this information:
Information we collect about you. We will use this information:
Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).
Disclosure of your Information
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may share your information with selected third parties including:
We may disclose your personal information to third parties:
We may disclose a user’s personal information without their prior permission only in certain circumstances. We are permitted to disclose personal information when we have good reason to believe that this is legally required by the Data Protection Act 1998.
Where we store your personal data
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Retention and Deletion
AtKinsky.com Limited will not retain your personal data for longer than is necessary to fulfil the purposes for which it was collected or as required by any and all applicable laws and/or regulations. When a user’s account is closed, terminated or expired, all Personal Data collected through our website will be deleted, as required by law and standard accounting practices.
Together with your general rights under the Data Protection Act 1998 and the General Data Protection Regulations, you specifically have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at firstname.lastname@example.org . All information can be found in our terms and conditions page.
You also have the right to withdraw your consent for your data to be stored, processed or retained at any time. This may result in you not being able to access your account. Should you wish to do so, you may contact us with your request by email to email@example.com
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to Information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Data Protection Officer
AtKinsky.com Limited has a dedicated Data Protection Officer who is responsible for data protection and your privacy. Our Data Protection Officer can be contacted by email to firstname.lastname@example.org , or in writing at: Data Protection Officer, AtKinsky, C/ Sureda 41 1, 07680 Manacor, Baleares, Spain
When someone visits https://www.atKinsky.com/ we collect standard internet log information and details of visitor behavior patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website AtKinsky, C/ Sureda 41 1, 07680 Manacor, Baleares, Spain We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The table below explains the cookies we use and why.
Cookie names - _utma, _utmb, _utmc, _utmz
purpose - These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
To opt out of being tracked by Google Analytics across all website's visit GA OptOut.
We use session cookies for the following purposes:
You have the ability to accept or decline cookies by modifying the settings in your browser. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
Use of Web Beacons
If you are already one of our customers and have opened an account with us, you must use a password to enter the AtKinsky Website. A "session cookie" is used to enable you to leave and re-enter our website without re-entering your password. Our web server will record the pages you visit within our website. To ensure a good quality of service we may monitor and record any communication you have with us whether in writing, by phone or by electronic mail. E-mail is not encrypted to / from either the public or private areas of this website. AtKinsky recommends that you do not send us Personal Information by e-mail.
Newsletters and Email marketing
If at any time you prefer not to receive email marketing information from us, please follow the unsubscribe link at the bottom of each email.
For any query or concern, we welcome you to contact us. You can contact us by email at email@example.com .
terms and conditions:
Information about the delivery time can be found on the respective product detail pages. In case of delivery delays you will be informed. We deliver our products by post or by forwarding agency.
You receive high quality from us, therefore, longer delivery times may arise for individual products. Partial deliveries are possible, in which case, of course, the shipping costs will be charged only once, if it is the same transport company. Different products require different types of transport, so if different products are ordered at the same time, they can be delivered by different companies and therefore different transport costs may arise.
The prices for postage, packaging and insurance are shown at the product presentation, but no later than the payment order. Any applicable taxes, customs duties and storage costs shall be borne by the customer.
terms of payment
You can pay in advance by credit card (MasterCard / Visa) or PayPal. As well as by prepayment or cash on delivery. (Cash on delivery only in Mallorca/Spain and up to a total amount of € 2000, - possible)
Our prices include the currently valid spanish sales tax or differential sales tax and for originals of still living artists, as of 1.1.2012 also already deceased artists, the resale rights.
The resale right fee is not applicable to sales proceeds (without taxes) of less than € 3,000.
Royalties as a percentage of the sales proceeds (without taxes)
4% of the first € 50,000, -
3% of the other € 150.000, -
Until full payment, the delivered goods remain our property.
Packaging and shipping costs
The packaging and shipping costs are to be borne by the buyer and are calculated individually.
Originals, goods with a particularly high risk of breakage or high value are sold exclusively with specialized,
and carefully selected transport companies
Lieferzeiten und Zahlungsbedingungen
Angaben zur Lieferzeit finden Sie auf den jeweiligen Produktdetailseiten. Bei Lieferverzögerungen werden Sie informiert. Wir liefern unsere Produkte über den Postweg, oder durch Spedition.
Sie erhalten von uns hochwertige Qualität, daher können bei einzelnen Produkten längere Lieferzeiten entstehen. Teillieferungen sind möglich, wobei in diesem Fall die Versandkosten selbstverständlich nur einmal berechnet werden, sofern es sich um das gleiche Transportunternehmen hält. Unterschiedliche Produkte benötigen unterschiedlichen Transport, daher kann bei gleichzeitiger Bestellung verschiedener Produkte, die Zustellung durch unterschiedliche Unternehmen erfolgen und es können daher unterschiedliche Transportkosten entstehen.
Die Preise für Porto, Verpackung und Versicherung werden bei der Produktpräsentation ausgewiesen, spätestens jedoch bei der Zahlungsanweisung. Eventuell anfallende Steuern, Zölle und Lagerkosten trägt der Kunde.
Ihren Einkauf können Sie mit Kreditkarte (MasterCard / Visa), oder PayPal im Voraus bezahlen. Sowie per Vorauskasse oder Nachnahme. (Nachnahme nur in Spanien und bis zu einem Gesamtbetrag von € 2000,-- möglich)
Unsere Preise verstehen sich inklusive der derzeit gültigen Spanischen Umsatzsteuer oder Differenzumsatzsteuer und bei Originalen noch lebender Künstler, ab 1.1.2012 auch bereits verstorbener Künstler, der Folgerechtsvergütung.
Die Folgerechtsvergütung entfällt bei einem Verkaufserlös (ohne Steuern) unter € 3.000,--
Folgerechtsvergütung in Prozenten des Verkaufserlöses (ohne Steuern)
4% von den ersten € 50.000,--
3% von den weitern € 150.000,--
Bis zur vollständigen Bezahlung bleibt die gelieferte Ware unser Eigentum.
Verpackungs- und Versandkosten
Die Verpackungs- und Versandkosten sind vom Käufer zu tragen und werden individuell berechnet.
Originale, Waren mit besonders hoher Bruchgefahr oder hohem Wert werden ausschliesslich mit spezialisierten,
und sorgfältig ausgewählten Transportunternehmen versendet.
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